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Service Department |
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Scott Klein
Parts and Service Director
Scott Klein is the leader and manager for our excellent service and parts departments and is eager to make your next experience better than you your last. Scott has been here at The BMW Store for more than 10 years and absolutely loves the BMW Z8. Scott was awarded the 2006 Gold Profiles Winner and will exceed all expectations. |
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Eric Hensley
Service Manager
Eric is an ASE Certified Service Consultant with more than 15 years of experience in the business. Eric is a graduate of Northern Kentucky University with a degree in business. Eric is passionate about music, sports, traveling, and high-speed boat racing. Eric will be more than happy to assist you with any of your BMW service needs and assures top quality and customer satisfaction! |
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Tamson Lane
Service Advisor
Tamson Lane comes to the Store with vast experience in the luxury automotive service industry. She is very well versed with customer service and brings great experience. When not helping a customer in the service drive, you may find Tamson spending time with her family or working on her home. We are excited to welcome Tamson to The BMW Store service team. |
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Evan Kraeling
Service Advisor
Evan started at The BMW Store in high school working in the wash bay washing cars more than a decade ago, and has been with us ever since. He has a real passion for cars and has his own 1989 BMW 325i, but one day dreams of owning an amazing M6. |
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Shawn Brown
Service Advisor
Shawn comes to The BMW Store with extensive experience in the automotive and service industries. An impressive background in management and vehicle maintenance, Shawn makes a great addition to the BMW service advisor team. In his free time he loves to spend time with his daughter as well as travel with his girlfriend to visit family as well as new and exciting places. Having learned how to fly a Cessna 172RG on IFR at age 9, Shawn is never afraid of a challenge. His knowledge and determination are a perfect combination for our service department! |
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Tim Gabbard
Service Advisor
Tim Gabbard has been with The BMW Store for the last seven years. Born and raised outside of Oxford, Ohio Tim is close with his family, even lucky enough to have his own brother as his Master Tech on his team. Tim is proud to work with a brand with such a strong history like BMW and to work with people who a strong passion for the cars the sell. While not working hard at the Store, Tim enjoys spending time with his beautiful wife, family and friends and watching football. The BMW Store is happy to have Tim as a member of our team and know you will be more then pleased to work with him during your next service appointment. |
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Matt Long
Service Advisor
With an educational background in Automotive technology and business, Matt brings knowledge and experience to The BMW Store as a BMW Service Advisor. In his free time you may find Matt playing softball, working on cars or spending time with his wife. If Matt could have any BMW it would be the BMW E39 M5. |
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Rodney Steadman
Service Advisor
Rodney has been with the Store for more than 5 years, you may recognize him from his role as Loaner Coordinator or as a MINI Service Advisor. With his experience his transition into BMW Service Advisor lends well to his outstanding customer service and attention to detail. A local UC grad and an avid UK fan, while not at work you may find him spending time with his friends and family on their farm, enjoying a good workout or participating in motorsports. |
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Bryan Cox
Service Advisor
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Service Scheduling Department |
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Lindsay Norman
Client Care Specialist
Lindsay has worked at. The BMW Store for nearly 6 years and is always working hard to help all of our customers. Lindsay's favorite BMW is the all-new X5! Lindsay will be more than happy to answer any questions regarding your current BMW or MINI, or help you find a client advisor to aid in the purchase of a new one! |
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Kara McPeters
Client Care Specialist
Kara comes to the store with years of customer service. When not at the store you will find Kara working towards her Psychology Degree, traveling, playing with her dog Jack or just relaxing with friends. If she could have any BMW it would be the beautiful BMW 1 Series. |
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Christina Harp
Client Care Specialist
Christina comes to the Store with a passion for everything automotive related! Well versed in customer service we are excited to welcome Christina to the BMW family. Ever since she was a little girl her dream was to race cars professionally. So of course while not at the Store working, you will most likely find her at the track or watching the races from home. If Christina could have any BMW it would be the 335i. |
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Robin Jones
Client Care Specialist
Robin comes to the Store with more than 20 years of customer service experience. Believing firmly that delivering truly remarkable service is imperative, with honesty and trust, Robin is an exceptional addition to our service receptionist team. When not at the Store you may find Robin spending time with her friends and family. An only child she adores having time with her parents whether eating out or cooking in! Her dream car is the phenomenal 650ix Drive Convertible in Vermilion Red Metallic-Fully Loaded! |
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Natalie Olp
Client Care Specialist
Natalie comes to the Store well versed in customer service. After graduating from Campbellsville University, she started her career in customer care. While not at the Store you will probably find her playing tennis, painting or spending time with her rescued dog Sammie. If Natalie could have any BMW it would the the stylish yet functional BMW X3. |
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Sarah Ahmed
Client Care Specialist
Sarah comes to the Store with an eye for customer service from her experiences in both restaurant and production management. During her free time you will most likely find spending time with her family and friends. She trained in professional dance and still enjoys practicing as well as competing both locally and nationally. If Sarah could have any BMW if would be the gorgeous BMW 5 Series. |
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Parts Department |
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Cyndi Bensman
Dealer Operations Coordinator
Cyndi has extensive experience in the automotive industry before moving here to Cincinnati after an 8-year hiatus from the work force to start her family! Cyndi is originally from the Detroit area where she skied in the winter and sailed in the summer, but says she loves her life here in Cincinnati and truly enjoys The BMW Store! |
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Sean Langdon
Retail Parts Advisor
Sean comes to the Store with a degree in Criminal Justice from The University of Cincinnati. Working for TSA for many years, Sean joined The BMW Store to fulfill his love of cars, especially BMW. In his current position Sean works at the front parts counter assisting customers with their needs and working with vendors. When not at the Store you will probably find him playing with his two daughters who will definitely be Daddy's girls as they grow up! |
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Nick Marshall
Retail Parts Advisor
Nick has been here at The BMW Store for nearly 8 years now and works very hard to make sure your parts needs are taken care of correctly and quickly. If Nick could have any BMW it would be an E36 M3 with a Dinan supercharger. Nick is more than happy to help you find the perfect parts for you BMW. |
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Ren Imholt
Wholesale Parts Advisor
Ren has been at The BMW Store for nearly 5 years now. Starting as a Parts Runner, Ren now works with customers on a daily basis as a Parts Advisor! In his spare time, he loves to play with his Australian Shepard named Marley, at the park. One day he hopes to have an E92 M3, and will be more than happy to assist you with your parts and accessories needs. |
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Justin McClellan
Parts Advisor
Justin, a native Cincinnatian, comes to the Store with vast working experience. In his free time he loves spending time outdoors with his wife Nicole and their 2 dogs. With a baby on the way, Justin is soon to be quite busy at home! If he could have any BMW it would have to be the special edition Frozen Gray M3! |
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Kyle Langdon
Inventory Manager
Kyle has been with The BMW Store for more than a decade, encompassing great knowledge of BMW Parts and Service. His vast experience in the department led him to his current position, handling all incoming and outgoing parts for our 28 technician service department and large front counter. When he's not at work you will most likely find him outdoors, playing basketball, camping or spending time with his wife and 3 dogs! |
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Joe Ahrens
Parts Advisor
Joe has been with the Store for more than 7 years, starting in our detail department and now working in the Parts Department. Very detail oriented, Joe now excels in our Parts Department as a Parts Advisor. In his free time you may find Joe camping, working on his house or just being outdoors in general finding anything he can for fun! |
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New Sales Department |
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Ric Koresky
New BMW Sales Manager
Ric started with The BMW Store in 1990. He has been on the BMW sales council for 10 years and is well versed in all things BMW. The BMW Store is proud to have this experience leading our new car sales staff. In his free time you may catch Ric skiing down snowy slopes or enjoying his favorite food, pizza, with his wife and daughter. With a vibrant and welcoming personality we hope that you will stop into the store to say hello! |
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Delaney Gabbard
Assistant to the Sales Manager
Delaney has been in the automotive industry for more than ten years with the last six being here at The BMW Store. She began her career here in MINI where she was a top selling Motoring Advisor for five years. After getting married she moved to a position that would allow her more time at home, and for the last year has been the assistant to the BMW sales manager Ric Koresky. In her free time she enjoys watching movies, working out and and spending time with her husband Tim Gabbard (a service advisor here at The BMW Store.) If you are in the new car showroom, feel free to stop by the sales office and say hi! |
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Chico Robinson
Business Manager
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Ed Besl
Client Advisor
Having sold BMWs for close to 15 years, Ed Besl has been named, time and time again, the #1 Client Advisor in the state of Ohio. He has achieved BMWs highest sales award for the past 5 years as well as sat on the BMW sales council for the past 5. With his incredible knowledge and experience, he is in the country's top 5% of all BMW client advisors. Ed is an avid BMW enthusiast and has worked with the Leukemia and Lymphoma society here locally in Cincinnati, as well as having been a key contributor to their Man and Woman of the Year event. |
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Dean Stathes
Client Advisor
Dean is an avid car enthusiast with more than 35 years experience in the automotive industry. He is a native Ohioan, but worked for BMW of Orlando for two years before moving back to his Midwest roots. Dean has a high degree of product knowledge but puts customer satisfaction as his highest priority. He is also a recipient of the Silver Podium Profiles in Achievement Recognition. Dean is an avid golfer and cyclist in his free time, but cars, especially BMW's are his passion. Call Dean at 937.231.8726 cell or 513.527.3910 office. Contact him by email at dstathes@bmwstore.com |
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Paul A. Kolleck
Client Advisor
Paul comes to The BMW Store with years experience in automotive sales, selling his first BMW before turning 21! Paul enjoys spending time with his twin girls and has been happily married for 5 years. A student athlete at both University of Dayton and Miami University Paul still loves cheering on his old football teams. |
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Chris Lykins
Client Advisor
Since a very young age Chris has immersed himself into the automotive industry and motorsport. Taking his love for BMWs now into his career, Chris returns to The BMW Store after graduating Ohio University, having previously worked as a sales assistant in The New BMW Sales Department. When he's not at work you may find Chris skiing or spending time with his dog, named Bimmer of course! Chris is an avid Formula 1 fan, having not missed a race in the past 10 years. |
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Bradley Weinstock
Client Advisor
Brad comes to the Store with 23 years of experience in food and beverage including the well regarded Maisonette and more than 8 years experience with BMW. Raised in London, KY and having attended the University of Kentucky, it is no surprise that Brad is an avid Wildcats fan. While not at the Store you will most likely find him spending time with his wife and two children, or cheering the Wildcats on to victory. If Brad could have any BMW it would without hesitiation be the breathtaking BMW M5. |
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Susan Ward
Client Advisor
Susan comes to The BMW Store with vast Sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family, maybe taking a ride on her Harley or enjoying another love, Music! |
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Katelyn Evans
Sales and Leasing Coordinator
Katelyn has been with The BMW Store for more than 2 years. Working as a Business Development Coordinator, she was promoted to Sales and Leasing Coordinator for the new BMW department. Greeting you from day one, Katelyn is here to make sure our customers get A+ treatment throughout their entire relationship with the Store! |
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Pre-Owned Sales Department |
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Aaron Pardue
Pre-Owned Sales Manager
Aaron comes to the Store with nearly 15 years of experience in many facets of the automotive industry. A graduate of the University of Tennessee, Aaron was a collegiate football player. He continues his love of the game today, coaching youth football. You will also find him spending time with his wife or watching his sons' lacrosse and basketball games. If Aaron gets a chance to relax at home you will most likely find him watching one of his favorite TV Shows -The Big Bang Theory, Sons of Anarchy or The Office. An owner of a BMW 528xi himself, Aaron loves the perfect blend of utility and performance that his 5 Series provides. |
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Conor O'Somachain
Business Manager
Conor comes to the store with more than 17 years of finance experience. A graduate from the University of Ulster in Ireland, spending part of his time here at Miami University, he graduated with honors and a BA in Honors in Journalism and American history.. While not at the Store you may find Conor spending time with his wife and three wonderful children, hanging out with friends or traveling back home to Ireland to visit family when time allows. If he could have any BMW it would be the stunning BMW 550i. |
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Kyle Dooley
Inventory Manager
Kyle comes to the Store with years in Management and Customer Service. With his experience he assists the PreOwned Manager in daily activities, creating an exceptional environment. In his free time you will most likely find him on the golf course or enjoying one of his favorite local bands! |
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John Beam
Client Advisor
As a Silver Podium Profiles in Achievement recipient, John's no-pressure, relaxed style of customer service will make your car buying experience a dream. With over a decade in the automotive industry, John is a decorated veteran of the US Army and a graduate of Columbia College in Chicago, where he majored in Fine Arts. John's hobbies include working on his 59 Classic Wagon and his 115 year old house in Newport's East Row Historic District where he lives with his wife and daughter. John can always be reached to serve your needs on his mobile phone - 859.620.8051. |
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Julian Lambert
Client Advisor
Julian is a native Californian who is having a blast being around the best cars on the planet. If he could have his choice of any BMW out there, it would be an Imola Red M3 Coupe with a 6 speed transmission. In addition to BMWs, Julian loves working with his clients and is extremely accessible. In fact, if you need to reach him for any reason at all, just call him on his cell phone - 818.470.4003. |
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Darrin Penrod
Client Advisor
Darrin comes to the store with over 10 years of sales and service experience. Aside from being one of the few if not only Detroit Lions fan outside of Michigan, he has a true love of cars and an appreciation for the old adage "giving is better than receiving". He has found that to be case more than ever here. "There is nothing like watching the faces of our clients who are driving away in the vehicles of their dreams. You can give them your best service, and receive the satisfaction we did right by them." Darrin can always be contacted at 513-800-8150. |
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Tammy Nelson
Sales Assistant
Tammy brings years of auto experience to the Store. Her specialty has been customer follow-up and service. As the Sales Assistant she will greet you as you enter The BMW Store pre-owned department and make sure that your experience from start to finish is more than you can imagine! |
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Inventory
