Maria comes to The BMW Store with more than eight years of experience in the automotive industry.  The best part of her job, she says, is working with customers and doing everything in her power to make them happy. When Maria is not working, her and her husband enjoy riding their Harley and spending time with their three dogs. Originally from Minnesota, that’s where her two children still live, giving her a reason to travel! The BMW Store welcomes Maria as a new member of the team and is sure you will enjoy getting to know her as much as we have!

Meredith brings excellent customer relations skills to the Client Care team along with her knowledge of our product and departments. Meredith will be more than happy to help you with any questions regarding your new or preowned BMW or MINI, scheduling service appointments, and any other questions you may have.

Lindsay has worked at The BMW Store for 3 years and is always working hard to help all of our customers. Lindsay's favorite BMW is the all-new X5! Lindsay will be more than happy to answer any questions regarding your current BMW or MINI, or help you find a client advisor to aid in the purchase of a new one!

Tesara has worked in customer care here at The BMW Store for three years and brings plenty of knowledge of our product and company to the Client Care Center team. Tesara will make sure your next service scheduling is as easy and smooth as you would expect from BMW.

Kelsey Knight has years of experience at The BMW Store. She is a veteran in customer service and takes special care of each and every customer she comes in contact with. In her free time you will find Kelsey out and about – she stays active by playing soccer and enjoys running. If she could have any car, Kelsey would pick a BMW X5!

Meaghan joins The BMW Store Client Care Center with years of experience in customer service. A bright addition to the team, Meaghan, in her free time enjoys making jewelry and scrapbooking. She is a very friendly and outgoing woman and we know she will take care of all of The BMW Store customers with great pride.

Whitney comes to the Client Care team with years of experience in customer service. She is a new addition to The BMW Store and enjoys interacting with customers on a daily basis. She’s a problem solver and when it comes down to it, won’t let a problem go unanswered or without a solution. When Whitney’s not working at the Store or studying at Xavier University, you may catch her reading her favorite book, Native Son by Richard Wright.

Rob has been with The BMW Store for almost 3 years now and enjoys working in his new position with the Client Care Team. He loves to play guitar, bass guitar, and plays drums in a local cover band. When he's not making music you can find him snowboarding and rock climbing. Rob has a degree from the University of Cincinnati in Marketing and is there to assist you with renewing your lease or with any other help you may need.

Shannon is fresh to The BMW Store but brings with him over 3 years experience in customer service. He has received an Associates Degree in Communications with Radio and Television from the International College of Broadcasting, which gives him the experience he needs to communicate well with customers. When he isn't at the store, you can find him rooting the Bengals on with his friends at home. Shannon is more than willing to provide you with great client care and will help you with any questions you may have.