Ultimate Service

“No-cost maintenance? What are you going to tell me next?”
When you own The Ultimate Driving Machine®, you should get the service to match, for no cost. As part of BMW Ultimate Service®, when you buy a new BMW, it includes maintenance costs for 4 years or 50,000 miles, whichever comes first. This alone, can save you up to $2,000 in maintenance costs compared to other luxury vehicles.

Is all of this really true? Yes, it is. Learn more about all of the services under the BMW Ultimate Service Program below.

 

BMW Maintenance Program

 

BMW Maintenance Program

For most luxury cars, maintenance is a hidden cost to consider. And when you compare maintenance programs, it’s clear they’re not all the same.

In fact, the BMW Maintenance Program* is one of the most comprehensive programs in its class and it offers the longest coverage period.

We cover all factory-recommended maintenance at no charge for the first four years or 50,000 miles, whichever comes first, as well as specific items that require replacement due to normal wear and tear.

Your maintenance costs:

  • Engine Oil Services: $0 
  • Inspection Services: $0 
  • Wiper Blade Inserts: $0 
  • Brake Pads: $0 
  • Brake Discs: $0 
  • Engine Drive Belts: $0 
  • Brake Fluid Service: $0

By offering such a comprehensive maintenance program with every new vehicle, we’re able to help you manage the cost of ownership and keep maintenance costs down.

And since all services are done at an authorized BMW center by a BMW certified technician who has been specially trained by us, we can ensure that only original BMW parts will be used. In other words, your BMW will be maintained to our standards, which are admittedly higher than most.

To receive applicable maintenance services at no cost, just schedule an appointment at your local authorized BMW center while your vehicle is covered by the maintenance program. Your BMW center will determine and perform the needed factory-recommended services that are covered by the BMW Maintenance Program.

For even greater protection, we offer the optional BMW Maintenance Program Upgrade.
**
If your vehicle is eligible, you may be able to purchase an upgrade, which provides your vehicle with 2 years/50,000 miles additional maintenance coverage. When purchased, this upgrade extends your total maintenance coverage period up to 6 years/100,000 miles. This upgrade option also extends the standard 4 years/unlimited mileage BMW Roadside Assistance Program benefit period by an additional 2 years/unlimited mileage for a total of 6 years/unlimited mileage.

*Certain limitations and exclusions apply to this program; please see your local authorized BMW Center for details or visit www.bmwusa.com/mpupgrade.

**For vehicle eligibility and purchasing details, please visit your local authorized BMW center.

 

BMW ConnectedDrive.

BMW ConnectedDrive. 
So connected, you’re free.

BMW ConnectedDrive provides you with a suite of safety, convenience and infotainment services that add peace of mind and confidence throughout your day.

BMW ConnectedDrive intelligently integrates the driver, the vehicle and the environment. Included within ConnectedDrive is BMW Assist?, which uses advanced technology to bring the focused attention of a response specialist to your aid whenever needed. Combining an integrated wireless phone for communication and a Global Positioning System (GPS) satellite receiver to determine your vehicle’s location, the BMW Assist? system conveniently helps to deliver both occupant security and peace of mind. On suitably equipped 2007 through 2013 models and 2014 X6 Sports Activity Coupe, the BMW Assist? Safety Plan is part of BMW ConnectedDrive, included at no cost for four years from your BMW’s in-service date.  Starting with 2014 Model Year, most vehicles1 will receive BMW Assist? Emergency Call and TeleService as standard for 10 years, and have other services available either as standard or optional equipment.

Click here for service availability information.

Click on the following topics to learn more about the services of BMW ConnectedDrive and to get information about subscribing to those innovative services.

For further inquiries, please contact BMW Assist? Customer Care at 1-888-333-6118 or customercare@bmwassist.com, or visit your BMW center. 

12014 X6 Sports Activity Coupe and 2014 ActiveHybrid 3 do not have BMW Assist? Emergency Call and TeleService as standard equipment for 10 years.

BMW Roadside Assistance (1)

BMW Roadside Assistance

For on-the-road assistance, as well as help planning the trip.

Have a flat tire? Run out of gas? Need a tow? With BMW Roadside Assistance, you can be assured that whatever happens while you’re on the road, you can always turn to us.

BMW Roadside Assistance offers outstanding travel protection 24 hours a day, 365 days a year, at no additional cost* and without any mileage restrictions. You’re covered in all 50 states, Canada and Puerto Rico, and you’re even covered if someone else is driving your BMW.

In addition to emergency roadside service, we can provide routing information for the perfect drive on your next road trip. And we can even help arrange alternate transportation and hotel accommodations if your trip is unexpectedly interrupted.

BMW Roadside Assistance is available to you for the first four years from the original in-service date, with no mileage restrictions and at no cost to you. Full details are available in your Service and Warranty Booklet, which you would have received from BMW of North America, LLC after taking delivery.

If you are the owner of a Certified Pre-Owned BMW, you’re covered for six years from the original in-service date, with no mileage restrictions. You can find full details in your Consumer Information Statement, which was provided by your BMW center at the time of delivery.

To receive covered assistance in the event of a breakdown, contact BMW Roadside Assistance directly at its toll-free number: 800-332-4BMW (800-332-4269).

New Vehicle_SAV Limited Warranty

New Vehicle/SAV Limited Warranty

Every new BMW is covered by a limited warranty for defects in materials or workmanship for the first four years or 50,000 miles, whichever comes first.

The warranty period begins either on the date of first retail sale, or the date the vehicle is first placed in service as a demonstrator, service loaner or company vehicle, whichever is earlier. And from that moment on, your BMW is protected during the coverage period, regardless of whether you’re the first owner or a subsequent owner.

Rust protection for 2006 and newer models.
For 2006 and newer models, we also provide a 12-year limited warranty rust perforation warranty without mileage limitation. This warranty is for defects in materials or workmanship that results in rust perforation of the vehicle body. This coverage period begins at the start of the New Vehicle/SAV Limited Warranty.

BMW Extended Vehicle Protection option*
You may be eligible to purchase additional mechanical breakdown protection coverage for up to an additional 4 years or 50,000 miles. Available for purchase any time up to 7 years or 79,999 miles from the original in-service date of your vehicle, the BMW Extended Vehicle Protection program offers extensive BMW backed coverage which, when combined with our New Vehicle/SAV Limited Warranty, covers your vehicle for a total of up to 7 years or 100,000 miles, whichever comes first depending on the coverage option chosen.

If your BMW requires repairs, simply schedule an appointment with an authorized BMW center, where a specially trained BMW certified technician will make the required repairs using only original BMW parts. This will help ensure that your vehicle is repaired to meet our specifications and you can be confident that your BMW will be just as thrilling to drive after the repair as it was before.

Certain limitations and exclusions apply to these coverages; please refer to your Service and Warranty Information booklet for coverage, terms and conditions.
*Based on $0 cost for the BMW Maintenance Program. Certain limitations and exclusions apply to this program;
please refer to your Service and Warranty Information booklet for coverage, terms, and conditions.