Our experience at the BMW Store was fantastic from Day 1. Paul Kolleck was our Sale Representative and he was excellent. Paul is friendly, professional, very knowledgeable and responsive and I would highly recommend Paul to anybody considering a BMW. We ended up ordering a new vehicle and Paul made the process very easy. When the vehicle arrived, the entire process was very smooth. On vehicle pick-up day we began with Paul, then signed paperwork with Finance Manager Eric Fender who was friendly, well-prepared and made the process very easy. After all of the paperwork was completed we met with our ...

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We had a terrific experience with Dean at the BMW Store. He was completely transparent and efficient in the way he handled the purchase of our new X 7. We highly recommend shopping with Dean.

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It was a difficult occurrence that I faced with my 10 year old 5 series. But Nick Walsh, Dean and Rick worked with me and my wife to find a good solution. I now have a fantastic 2021 540xi that more than replaces my former great car. This is my third 5 series and have not been convinced of any other brand. Dean had worked with me for several months as I weighed "down-sizing" to a 4 series coupe; in the end, I returned to the style and comfort of the 540xi.

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Great experience as always! Everyone is super nice, work with you to get what you want and when you want it - give great options overall. Top notch and reason I gone back to them for the 4th time.

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This was a very extraordinary experience because I was originally not in the market to purchase a car. When I came in for a service for my old car - based on year of the car (2002) and price of repair - I needed to make a decision if I wanted to invest more money into the repair or find what my other options were. While we were circling the sales area, Paul asked us if we were looking for something particular. After telling him our situation and seeing if he had any convertibles available for sale, he told us about ...

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Paul was fantastic and helped us get the vehicle we wanted without hassle. Susan is a start at explaining the features and functions of the new car.

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Paul, Susan, whole team is sensational. Made it super easy. Would recommend BMW store and Paul to anyone looking for the ultimate driving machine. Thank you!

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A great experience with Paul and Susan. They made sure I got the exact car I wanted and set everything up for me so the actual purchase was quick and easy. Highly recommend these guys!!

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We just bought our 4th BMW from the BMW Store. Dean Stathes sold us the last three and each experience has been outstanding. Over the years since our first BMW in 1997 the service has also been outstanding. I have always found Rodney Steadman to be very knowledgable and a pleasure to work with.

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Great service in the service and sales department . We have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfect vehicle. Service center always prompt and reliable

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Outstanding experience. This is my 5th BMW from the BMW Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the right options and nothing was too much trouble. The delivery process was fast and efficient and I know that is all backed up with an excellent service department. We spent more than our original plan but the decision was ours based on the quality of the cars. We got excellent value for money

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I had a great experience with Tim. He listened well to my needs, put his customer first and over-delivered against my expectations. I highly recommend him.

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Experience with Paul was great. Easy to work with; very good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive experience, process was seamless both times.

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I had an extremely positive experience working with Paul in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to take my time to do my research. Paul was very flexible in finding a time for me to test drive a car at their location, and stayed in touch without being overbearing throughout my decision making process. I had been working with other dealerships of BMWs and other brands and no one was better to work with than Paul. He answered my questions ...

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Paul made the car buying process incredibly easy and stress-free. I asked for information and pricing via email and text beforehand and everything matched when I went to the dealer in person. Susan was extremely helpful and taught me everything about the car. If I had any questions going forward I would feel very comfortable asking her!

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An overall smooth process. We had done a fair amount of research ahead of time. We appreciate that Paul was efficient with our time, ordered all the features that we wanted and that the vehicle was delivered in line with the 60 day estimate given. The actual delivery of the vehicle within our family was a surprise and we appreciate Paul and Susan's sensitivity to that in setting up electronics and the suggestion to borrow a red bow. We appreciate the personal touch.

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We had a great experience buying a new car last week. Paul was extremely helpful and the process was quick, easy and painless. Susan helped explain the new features which was much appreciated. Thanks to all!

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Dean and the entire team were true professionals. They made what is a typically painful process of buying a car a very seamless one. Thanks again!

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What speaks volumes for me is that I bought my second car from this dealership. In particular I sought out Mr. Kolleck again to be the person who sold me the new vehicle. Mr. Kolleck and his colleagues, Jemar and Susan in particular, were gracious and extremely helpful. A pleasure to do business with you all.

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Easiest car purchase we have ever made. Paul was very helpful in getting the deal done. Most of the transaction was made via email. Love my new BMW

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Paul went above and beyond when purchasing my x3. He was professional, caring, and knowledgeable. He made the trade in and sale extremely easy. He followed up with a phone call after the purchase to make sure everything was perfect. Susan did wonderful job showing me how to navigate and use my new x3. She was patient, kind and spent much time with me answering all of my questions. Jemar in the finance department did an excellent job explaining all the protection products, maintenance plans and service. I was very impressed with these three professionals. Thank you

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Went in test drove. love it financed it , drove away in it I am very pleased and satisfied. Julian Lambert was my sales person he took very good care of me .

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A lot of dealerships talk about providing excellent customer service but very few will do what is best for the customer. Greg Clark, has set a bar that few (if any) will ever pass. I travel every week for work and live 45 minutes from the dealership. So spending half a Saturday to get my car serviced is lowest priority. After speaking with Greg, he had my car picked up from the airport, serviced and dropped back off all before I got back in town. Picture of my new valet ticket texted to me for a smooth pickup. A true frictionless ...

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