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Reviews
My second BMW purchased here and I couldn't be happier, Everthing went great from ordering to pickup and was surprised when car arrived ahead of schedule. Jonathan Kumar was great to deal with and was on top of everything from the first moment we walked in. Thanks so much for the great experience!
Paul Kolleck did an excellent job of providing details of what the best options were for my situation.
I worked with Paul to order my 2023 x6 M competition. He was very helpful through the process and kept me updated on progress. Once the vehicle arrived, Susan did an excellent job showing me the features and how to use them. She has been quick to response to several follow up questions I asked. Steve
Johnathan Kumar was great help with finding me the part I needed for my 335i sedan
Great overall experience. Paul Kolleck was very knowledgable about options and assisted throughout the process of leasing new vehicle. Susan Ward was also fantastic with explaining all of the tech in the vehicle and helping set up everything in my vehicle before I left the dealership.
Jonathan Kumar did a amazing job in educating me on all the many functions of my new BMW! I’ve called him several times to ask questions and he’s so good in explaining how to navigate via phone calls! He was instrumental in helping me make my decision to go with a BMW without any pressure and this makes it easy to refer him to my friends and associates!
Friendliest staff and excellent customer service! They even notified me of a corporate discount that I wasn’t even aware existed.
Always can count on first rate service and professionalism with a get it done attitude.
My wife and I have been BMW owners for years. We have done business with dealers all over the USA as we moved around. Hands down BMW Store is the best in every aspect. We have purchased three cars with Nick and every single time it’s a very smooth enjoyable process. We feel at home when we are at the dealership and would encourage anyone in the market for a car to join the BMW Store family. Thank you to Nick and the rest of the team for continuing to exceed our expectations.
Jonathan Kumar was awesome! The whole team kept me up to speed as I waited for my new iX. Awesome experience!
A customer for life. I had my first interaction with The BMW Store and I’ll definitely be back for my next vehicle. The salesmen Paul Kolleck was amazing. I called and informed him of the specific vehicle I was interested in and what time I’d be arriving at the dealership. When I arrived the vehicle was ready for a test drive. He took his time explaining the features. He asked what were my thoughts and where I was in the process. I didn’t feel any pressure and he didn’t put on the ole heavy sales pitch, ...
Wonderful customer service excellent people
Awesome experience! Paul and Susan are the best! If you need a car go to the BMW store!
This is my third BMW and my third opportunity to work with Paul Kolleck. I met with Paul a few weeks ago, decided on the model, and just as he said the car was here ready to be delivered. Susan was very helpful explaining all the new features and helping me with my preferred settings. You have a great team there that makes the task of obtaining a car, often stressful, easy and comfortable. Since I am a converted BMW driver, I hope I will see and work with Paul and Susan when is time to upgrade in a couple ...
Paul was great to work with- very attentive and thorough throughout the entire process. Susan was incredibly helpful explaining all of the features of the car and its technologies. Very responsive after the car was home and I had some questions, too! Couldn't imagine purchasing a vehicle anywhere else.
Dean got my car in record time and Susan was really helpful with all The technology. Both very good at what the do. Jack
The whole process of buying a car from Paul Kolleck was very easy. At no time did I feel pressured into anything. Paul kept me updated until the car was at the dealers. When I arrived to pick it up it was a painless process, paperwork was all ready, Jemar was very helpful. Susan was very helpful with setting everything up. Ric introduced himself and checked I was happy, then was very helpful later in the day, taking me to my old car that I had left something in. A very friendly team and I wouldn’t hesitate to recommend ...
Paul Kolleck, Eric Fender, and the rest of the staff at the BMW store did a great job with our purchase of an X5 we were finishing the lease period.
Great experience. Excellent customer service and excellent care of my BMW. Definitely recommend!
Julian made my experience at the BMW store amazing. I have been a life long Mercedes customer but no more. His service and attention to detail was awesome. I was able to walk in and out inside of 40 minutes. The car is great too!
— BMW Aftersales —
Schedule Service Appointment
Contact Us
The BMW Store
6131 Stewart Rd
Cincinnati, OH 45227
Sales: 888-928-1945
Service: 888-928-9971
Parts: 888-928-9640
- Monday - Thursday9:00 AM - 8:00 PM
- Friday - Saturday9:00 AM - 6:00 PM
- SundayClosed
- Monday - Thursday7:30 AM - 8:00 PM
- Friday7:30 AM - 6:00 PM
- Saturday8:00 AM - 6:00 PM
- SundayClosed
Welcome To The BMW Store
Passion Loves Company
WELCOME TO THE BMW STORE SERVING THE GREATER CINCINNATI AREA
Experience first class customer service with every experience at The BMW Store. We make the dream of owning a new or pre-owned BMW come true with an award-winning lineup available on-site, financing that’s easy to understand, and an expert team of dedicated auto repair specialists.
People wishing to upgrade to a new 2022 or 2023 BMW luxury sedan or SAV are invited to visit our state-of-the-art new BMW showroom and take a test drive today. We have a new BMW model for every driving style: eco-friendly, performance-oriented, and always luxury-minded and safety-conscious. Have you always dreamed of driving a luxury car but are hesitant to spend the money? Join the exclusive group of BMW drivers at an affordable price when you shop our pre-owned, certified pre-owned, and BMW service loaner, and retired and certified BMW loaner inventory in Cincinnati.
After you’ve driven your BMW home for the first time, The BMW Store isn’t finished enhancing your driving experience. To keep you safe and efficient on the road ahead, we staff an on-site car service and repair department right here in Cincinnati. Equipped to handle all of your automotive needs, we use only BMW Genuine Parts when performing maintenance and implementing fixes.
Curious to learn more about the experience you’ll have at The BMW Store? Contact us, read our favorable reviews, call us at 888-928-1945 or, better yet, stop by our showroom at 6131 Stewart Rd Cincinnati, OH and meet The BMW Store team.