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Reviews
Emily was exceptional! She was not a salesperson at all- she was a partner in the home-buying process. She didn't try and over-sell me features or capabilities. She gave me great suggestions and followed up like a pro. I would recommend her to everyone that is trying to buy a car.
Got what I wanted and they had it. The bmw place was clean and the staff was professional.
Had really good experience buying my first vehicle from here. 10 / 10. Highly recommended. Thanks
Julian helped my buy a used Supra from the BMW store. He was very professional and accommodating during the process. I am definitely coming back next time I’m in the market for a new car
Bought our first BMW convertible. Very impressed with the soft sell of the convertible. Dean let the car sell itself which it did. The entire experience was positive and we'd recommend Dean and staff.
A beautiful BMW Store with a professional team. Everything you could ask for in a pleasant buying experience.
Working with Kumar has been fantastic, he’s knowledgeable, enthusiastic and extremely helpful. Top notch guy!
Top notch experience with a top notch and knowledgeable staff. I am thankful to have it locally for any issues/questions I may have.
Tremendous overall experience, great dealership set up no pressure and very very professional overall group!!
Paul and the entire team is amazing. Fantastic communication. Professional. Supportive. An overall superb experience .
Always a good service experience with Joe! Thank you.
Emily knew what vehicle I wanted and for over 3 months was reaching out to me with vehicle after vehicle. The last vehicle she sent to me I decided to go see. While that didn’t fit the bill she did mention another vehicle they just got in but it was out of my price range. Wow, it was worth the difference and ended up burying the car. Emily is the best salesperson I’ve come across in years. And that’s saying a lot at 63 years old!!
I always feel well taken care of by the BMW store and appreciate their kindness to me and my vehicle.
The buying experience was great from start to finish, and I of course love the new X3. The BMW store is the best around.
I've been working with Paul for 6 years and he continues to provide outstanding service. The purchase of my lease was hassle-free, convenient and efficient. Eric completed all of the finances with expertise and efficiency.
Emily is amazing, there was no pressure what so ever, which I love. She is knowledgeable and very professional. At one point we told her we were going to look at a couple of other places we were interested in as well, and ended up coming back and buying from her the same day, her customer service is great. The other places we visited cannot compare to BMW’s service. And they check on you after you leave as well to make sure everything is going well.
❤️ The people! All of your people! The service they provide is top notch! Every single person I have had the pleasure to meet and speak to goes above and beyond. Here are a couple of people I work with often at the BMW Store- Matt Carelock, cares a lot!! I received a text message with his contact information to save in my phone after I dropped off my car for service. Makes it so easy to get updates on the service status. I also really like how he provides a link to make the payment ahead of time before picking ...
Paul makes the buying process easy and quick. This is our second sale with him and he continues to provide knowledgeable insights about updates and features of the car. As always, Susan is helpful in getting it set up to work the way we want it to.
The sales process from Lease to Purchase was very smooth. Both Paul and Jemar were very personable and professional.
Jonathan, Ric and Susan made this a great experience for us. With the supply chain delays of 2022, they showed lots of patience with our frequent silly questions and inquiries on order status. When Delivery Day came, they were all On Deck, and made my wife and I feel great about our purchase! Eric the finance Guy was great, too, and was very clear and seemed to know what I was going to ask before I asked it. Everything was "on the up and up", and just as we originally discussed when we ordered the car. That is a ...
— BMW Aftersales —
Schedule Service Appointment
Contact Us
The BMW Store
6131 Stewart Rd
Cincinnati, OH 45227
Sales: 888-928-1945
Service: 888-928-9971
Parts: 888-928-9640
- Monday - Thursday9:00 AM - 8:00 PM
- Friday - Saturday9:00 AM - 6:00 PM
- SundayClosed
- Monday - Thursday7:30 AM - 8:00 PM
- Friday7:30 AM - 6:00 PM
- Saturday8:00 AM - 6:00 PM
- SundayClosed
Welcome To The BMW Store
Passion Loves Company
WELCOME TO THE BMW STORE SERVING THE GREATER CINCINNATI AREA
Experience first class customer service with every experience at The BMW Store. We make the dream of owning a new or pre-owned BMW come true with an award-winning lineup available on-site, financing that’s easy to understand, and an expert team of dedicated auto repair specialists.
People wishing to upgrade to a new 2021 or 2022 BMW luxury sedan or SAV are invited to visit our state-of-the-art new BMW showroom and take a test drive today. We have a new BMW model for every driving style: eco-friendly, performance-oriented, and always luxury-minded and safety-conscious. Have you always dreamed of driving a luxury car but are hesitant to spend the money? Join the exclusive group of BMW drivers at an affordable price when you shop our pre-owned, certified pre-owned, and BMW service loaner, and retired and certified BMW loaner inventory in Cincinnati.
After you’ve driven your BMW home for the first time, The BMW Store isn’t finished enhancing your driving experience. To keep you safe and efficient on the road ahead, we staff an on-site car service and repair department right here in Cincinnati. Equipped to handle all of your automotive needs, we use only BMW Genuine Parts when performing maintenance and implementing fixes.
Curious to learn more about the experience you’ll have at The BMW Store? Contact us, read our favorable reviews, call us at 888-928-1945 or, better yet, stop by our showroom at 6131 Stewart Rd Cincinnati, OH and meet The BMW Store team.