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Frankly, we don’t think there should be any surprises when you turn in your vehicle at lease-end. Therefore, we’ve created some tools to help you assess your vehicle’s condition and get your BMW in tip-top shape for its return inspection.
Q: Should I have a pre-inspection completed prior to my lease maturing?
A: Yes, a pre-inspection is a courtesy service we offer to provide you with an itemized list of excess wear and use charges so there are no surprises at the end of the term. This information will help you determine whether repairs are necessary and whether or not you wish to complete them before the end of the lease.
Q: Do I have to return my BMW to the dealer that I originally leased from?
A: No, you can return your lease to The BMW Store.
Q: Who do I contact to set up a pre-inspection or a final turn in?
A: You may contact Katelyn Linnemann, our Leasing Coordinator, at 888-928-9971 to schedule a time that works best for you.
Q: How much will it cost me if I am over my original contracted miles?
A: Please contact Katelyn as charges vary by model and you may have several options to choose (e.g. purchasing additional miles before your maturity).
Q: What do I need to bring when I return my BMW?
A: Both sets of keys, books (navigation disk and cargo cover if equipped)
Q: What will I be charged for?
A: An itemized list will be provided to you during your pre-inspection or final inspection.
Q: Is it possible to get a new BMW and terminate my current lease early?
A: Yes, often times there are programs available. A Client Advisor can provide you with the program details
Q: Can I certify my current BMW and purchase it?
A: Yes, if your BMW qualifies for the BMW Certified Pre-Owned process then The BMW Store can certify your BMW and process the paperwork to purchase it.
Q: Are there benefits to returning my current BMW and leasing a new BMW?
A: Yes, there are often owner loyalty programs available. A Client Advisor can provide you with the program details