Customer Testimonials

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Google Jan 12, 2021
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DealerRater Jan 11, 2021

Our experience at the BMW Store was fantastic from Day 1. Paul Kolleck was our Sale Representative and he was excellent. Paul is friendly, professional, very knowledgeable and responsive and I would highly recommend Paul to anybody considering a BMW. We ended up ordering a new vehicle and Paul made the process very easy. When the vehicle arrived, the entire process was very smooth. On vehicle pick-up day we began with Paul, then signed paperwork with Finance Manager Eric Fender who was friendly, well-prepared and made the process very easy. After all of the paperwork was completed we met with our ...

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DealerRater Jan 8, 2021

We had a terrific experience with Dean at the BMW Store. He was completely transparent and efficient in the way he handled the purchase of our new X 7. We highly recommend shopping with Dean.

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Google Jan 7, 2021

Great experience buying my 2019 X2 from Mat Swartz at The BMW Store!

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Google Jan 4, 2021
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Google Dec 31, 2020

I shopped both major BMW dealers in Cincy and I thoroughly enjoyed working with the BMW Store. They have a relaxed atmosphere and some awesome rare vintage BMWs in their showroom. Nick was my sales rep and he was great to work with - no games or undue pressure. He is passionate about cars and wants to see that his clients find the right car. Highly recommend working with The BMW store.

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DealerRater Dec 27, 2020

It was a difficult occurrence that I faced with my 10 year old 5 series. But Nick Walsh, Dean and Rick worked with me and my wife to find a good solution. I now have a fantastic 2021 540xi that more than replaces my former great car. This is my third 5 series and have not been convinced of any other brand. Dean had worked with me for several months as I weighed "down-sizing" to a 4 series coupe; in the end, I returned to the style and comfort of the 540xi.

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DealerRater Dec 22, 2020

Great experience as always! Everyone is super nice, work with you to get what you want and when you want it - give great options overall. Top notch and reason I gone back to them for the 4th time.

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DealerRater Dec 14, 2020

This was a very extraordinary experience because I was originally not in the market to purchase a car. When I came in for a service for my old car - based on year of the car (2002) and price of repair - I needed to make a decision if I wanted to invest more money into the repair or find what my other options were. While we were circling the sales area, Paul asked us if we were looking for something particular. After telling him our situation and seeing if he had any convertibles available for sale, he told us about ...

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DealerRater Dec 8, 2020

Paul was fantastic and helped us get the vehicle we wanted without hassle. Susan is a start at explaining the features and functions of the new car.

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