BMWGENIUS™
NEED A PRODUCT EXPERT? INTRODUCING THE BMWGENIUS™ PROGRAM.
Our BMWGENIUS™ product experts will assist you in finding the perfect vehicle to suit your lifestyle and needs. All BMWGENIUS™ staff members undergo comprehensive initial and ongoing training to ensure expert knowledge on all features and capabilities of our BMW models, and are passionate about the exciting new technologies available today. Rely on a BMWGENIUS™ at The BMW Store to help you get familiar with all aspects of any new BMW model — before, during, and after your purchase.
Susan Ward
sward@bmwstore.com
Jonathan Kumar
jkumar@bmwstore.com
Amy Ludlum
aludlum@bmwstore.com
BMWGENIUS™ HOTLINE.
Looking for more answers while you are on the road or just not near a BMW center? Contact the BMWGENIUS™ Hotline on 1-844-4GENIUS (1-844-443-6487), or via bmwgenius@bmwusa.com
BMWGENIUS™ APP.
Install the app at www.bmwgeniusapp.com to get 24/7 support on your smartphone or tablet. You’ll find helpful how-to videos, model-specific product information and answers to frequently-asked BMW questions.
BMW ENCORE™.
Every new car customer at The BMW Store is invited to return to the center for a free, personalized tour of your new vehicle. To schedule your appointment, please call The BMW Store at 888-928-1945, or submit the form below!
How-To Videos
The BMW Store YouTube Channel for more how-to videos and exciting BMW vehicles and features!
ASK A GENIUS OR REQUEST AN ENCORE APPOINTMENT
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888-928-1945
Call Now6131 Stewart Rd • Cincinnati, OH 45227
Get DirectionsToday's Hours:
Open Today! Sales: 9am-8pm
Open Today! Service: 7:30am-8pm
Open Today! Parts: 7:30am-8pm
